Holiday info

… all you need to know

Inclusive services

 

_________________________________

SCI DEPOSIT

For each room we provide a private and heated wardrobe where you can store skis and boots.

 

Spa & gym - feel good and relax

  • Indoor sports pool (water between 28°C - 30°C) overlooking the garden – waterfall, hot tub, counter-current system, spa grotto with massage jets
  • Outdoor panoramic sauna with an amazing view of the stunning world of the Dolomites and infusion specials with our sauna master
  • Finnish Sauna
  • Roman steam room, also thermarium & tepidarium
  • New infrared sauna Luis Trenker by Physioterm
  • Gym with modern equipment by Technogym & alpine atmosphere
  • Kneipp basin to strengthen your immune system
  • Romantik Lounge with romantic fire place, comfy beds for two and a swing bed
  • Relax area in Roman-Greek style
  • Wellness bar with fresh fruit, tea, juices, spring water & sunny terrace
  • Lawn for sunbathing with deckchairs
  • Beautiful meadow & garden for relaxing with Kneipp parcours in a little stream next to the hotel
  • Cosy lounge conservatory
  • Spa bag with towels and bath robe (on loan for use in the hotel complex)

 

Cuisine

  • Rich breakfast buffet with organic corner, various types of milk, e.g. lactose-free, almond milk, rice milk, etc., eggs from free-range chicken farms,
  • hot sausage, bacon and egg dishes, fresh butter from the alp (only in summer), fresh healthy bread from our family bakery (often with spices and herbs from our surroundings), brioches fresh from the oven, delicate pastries and cakes from our own patisserie, home-made jam, different types of honey, healthy spring water from the mountain stream behind our house, corner with fresh juice, fine tea, fresh fruit, ham and South-Tyrolean speck, Italian Salami, cheese selection, muesli & cereal, and plenty more …
  • 3/4 board - Afternoon buffet alternating: sweet and savory snacks, soup of the day, salads.
  • 5-course gourmet dinner with selection: In the morning you will find out, which delicacies from our kitchen team await you in the evening. Every day, we serve you a 5-course dinner – a true pleasure for your senses. First, you enjoy delicious fresh salads and vegetables from the buffet. You can choose between antipasti, soups, typical starters from our region or from the Italian cuisine, main course with meat dishes (from local farm animals) or vegetarian – and finally something sweet from our patisserie to round off the evening.
  • Our kitchen team is prepared and trained for food allergies & vegan diet. We kindly ask you to let us know about special requests when you book your holiday.
  • Special highlights like candle-light dinner, menu with typical dishes from Val Pusteria, gala dinner top off your stay with gourmet half-board.

 

For your activities …

  • … year-round:
    • Free use of public transport in the whole of South Tyrol with the Holiday-Premium-Pass
    • Gym with modern equipment by Technogym.
       
  • … in winter:
    • Ski shuttle service to the ski lifts of Plan de Corones only (1km away) (named the best ski resort in the Alps). In case of normal/good snow conditions, you can ski up to the hotel.
    • 10% discount on the rental of skis, ski boots, snowboard & ski equipment
    • Ski Pass Service = The ski pass will be delivered to the Hotel at the time of Check-in (it is necessary to purchase the ski pass online)
    • Children up to 8 years get the ski pass for free
    • ski and ski boot room with heated ski boot dryer
    • Guided ski tours:
    • Sellaronda every Tuesday
    • Ski tour in the Dolomites every Thursday
  • … in summer:
    • Guided half-day and day tours to the most beautiful places and alpine pastures of our unique landscape and mountain world on different weekdays (KronAktiv programme)
    • Guided bike tours
    • Bike and equipment rental for a fee (normally 2x a week – KronAktiv programme)
    • Free rental of GPS device, walking sticks, rucksack, water bottle, hiking map
    • Lockable parking space for your bike
    • Washing facilities for the bike
    • Sun terrace and sunbathing lawn with deck chairs
    • Kneipp parcours in our little mountain stream

Activities included in the price:

 

Other

  • Free wi-fi throughout the hotel
  • Daily morning mail with useful info & recommendations
  • Spacious hotel lobby with hotel bar
  • Lounge conservatory bathed in light
  • Panoramic dining room, Tyrolean Stube, red Stube, small Luis Trenker Stube
  • Lovingly furnished kids’ area with games and PlayStation
  • Kids’ chairs, baby cot (on reservation), kids’ menu
  • Shower in case of late check-out and luggage deposit
  • Extra charge for indoor garage, free outside parking (if there is no free space in the outdoor parking lot, there is a free public parking lot about 200 m from the hotel)

Booking information

Arrival

The rooms are ready for you at 3 pm on your booked arrival day.
In case you arrive later than 7 pm, please let us know in advance.

Departure

We kindly ask you to leave your room before10.30 am on your departure day.

  • If you would you like to keep your room a little longer on your departure day, please inform our reception in good time, otherwise the day will be charged in full.
  • No deduction will be made for meals not taken.
  • In the event of late arrival or early departure, the booked period will be charged in full without any deductions.

 

Pets

Your four-legged friends are very welcome in our house – however, they may only be brought along after agreement and registration. A surcharge of 10,00 € - 39,00 € per dog/day will be added. Food not included. Upon request, your four-legged friend can also accompany you to dinner with you. In this case, we make a reservation for you in one of our small South-Tyrolean Stuben. Please understand that dogs are not allowed in the swimming pool/sauna/relax/wellness area and on the lawn.

 

Cancellation policy

Cancellations are inconvenient – not only for you, our dear guests, but also for ourselves.In case of cancellation, the deposit will not be recoverable, but will be retained as a handling and service fee. For cancellations made 15 days or more before the check-in date, a charge equivalent to 50% of the total stay amount will apply. Cancellations received within 7 days prior to check-in or in the event of a non-arrival will incur charges for the entire reserved stay.

In the case of late arrival or early departure, the corresponding amount will be charged for the entire period booked, even for unused nights

Travel insurance

Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.
Click here to take your personal insurance.

 

Surcharges, deductions & reductions

+ Double room for single use: a surcharge is added depending on season and agreement, 39.- € or higher up to 100% of the regular daily rate. 
 
+ For short stays a surcharge may be added to the offer and agreement.

+ Dogs can only be welcomed after agreement and registration
A surcharge of 10,00 € - 39,00 € per dog/day will be added, food not included. Upon request, your four-legged friend can also accompany you to dinner with you. In this case, we make a reservation for you in one of our small South-Tyrolean Stuben. Please understand that dogs are not allowed in the swimming pool/sauna/relax/wellness area and lawn.

- The offers where discounts or 1 night free of charge are applied are not combinable with any vouchers or coupons

- No price deduction will be made for meals not taken.

+ Garage parking space: 5.00 € 

- Children’s discounts: for kids in a room with two adults paying full price
Up to 1 year > 100 % discount
1-2 years > 39 € 
2-10 years > 50 % discount
10-14 years > 30 % discount
14-18 years > 10 % discount

 

More services – to be paid extra:

  • Massages
  • Garage

 

 
Waitress

I love my job, the contact with our guests, a little chat here and there. It’s always nice to greet our regular guests – preferably several times a year. My ambition is to get our new guests to return as regulars. I hope everyone enjoys a wonderful time in our hotel!

S.
waitress
We care about your opinion!What our guests say …

This hotel has got a nice spa … but the outside sauna is unique. You can view the panorama of the mountain meanwhile a guy is adding snow mixed with pine, mint and lavender to the heather for an amazing experience. I would come back with my family for sure next year.

Andrea

Offers

This holiday has everything your heart desires

Dolomiti Spring Days L

Dolomiti Super Sun

16.03. – 22.03.2025
Special offer: 7=6 Days
from 913 Euro in the double room AlpineDream

Dolomiti Super Premiere

Dolomiti Super Premiere

12.12. - 21.12.2024
Special offer: 4=3 Days | 5=4 Days | 6=5 Days | 7=6 Days

from 522 Euro in the double room AlpineDream

Ski & Relax!

Dolomiti Super Premiere

08.03. - 12.04.2025

Special offerr: from a minimum stay of 3 nights a 10 to 20% discount will be applied!


from 477 Euro in the double room Deluxe

White Christmas!

22.12. - 26.12.2024

4 nights in the double room AlpineDream starting from 696 Euro

White Week 7=6

Dolomiti Super Sun

07.01. – 08.02.2025

Special offer: 7=6 Days

ONLY ON SOME TYPES OF ROOMS
from 1044,- Euro in the double room AlpineDream

Dolomiti Spring Days S

Dolomiti Spring Days

23.03. – 12.04.2025

Special offer: 4=3 Days | 5=4 Days | 6=5 Days | 7=6 Days

from 522 Euro in the double room AlpineDream

Winter Wonderland!

08.02. - 01.03.2025

Special offerr: from a minimum stay of 3 nights a 12% discount will be applied!


from 433 Euro in the double room Deluxe